FREQUENTLY ASKED QUESTIONS

Q. What are the payment options?
As a buyer, you can pay for your Catchmore products online through PayPal without sharing any of your financial information. Fund your payment with your debit card, credit card, bank account, or PayPal balance. Alternatively, Catchmore can accept payment via Direct Deposit, Cheque or Money Order. By completing our Order Form, you print and fax / print and mail your order though to Catchmore.

Q. What about GST?
All prices include GST.

Q. Do I have to sign up as a member of PayPal to pay through PayPal?
You do not need to sign up as a member to pay through PayPal. When you "View cart", you will be redirected to the following page.
Simply select "Check Out" to pay by credit or debit card and follow the prompts.

Q. How long before delivery?
All Catchmore products are sent within 7 working days from when payment is received.

Q. What is your delivery fee?
Catchmore products under $30 are charged a postage & handling fee of $10 (incl. GST) Australia-wide. Catchmore products over this price are charged a postage & handling fee of $20 (incl. GST) Australia-wide.

Q. What is your delivery method?
Catchmore products are sent via Fastway Couriers or via Australia Post for purchases under $30.

Q. Terms & Conditions?
Our Terms & Conditions are outlined on the following link: Terms & Conditions 

Q. Tell me more about your Satisfaction Guarantee!
Catchmore operates to strict quality control guidelines and a 100% customer satisfaction policy which includes Replacement, Returns and Refunds and a 12 month Warranty on all products. For more information, please visit our Warranty page.

Any more Questions? Please Contact Us and we will get back to you as soon as possible.

   
 
 

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